TACHO 2000 LTD

These terms and conditions relate and apply to items ordered from Tacho 2000 Ltd from this Internet Website.

It is important that you take the time to carefully read these terms and conditions and fully understand the content before you complete your transaction with us and you understand our contractual relationship relating to your use of the Website. Tacho 2000 Ltd will not allow the use of our Website until you the purchaser has read and fully understood these terms and conditions and confirmed that you have done so.

In order to use the Website you undertake that the details you provide us with are true and correct and in particular the debit or credit card you are using belongs to you or the Company on behalf you are purchasing for has sufficient funds to cover the cost of the purchase.

Should any changes occur to the details that you supply to us, it is your responsibility to contact Customer Services at Tacho 2000 Ltd either by email or phone as soon as possible.

Acknowledgment of orders

Once your order has been received by Tacho 2000 Ltd you will receive an acknowledgement email to inform you of this and upon the clearance of funds we will dispatch the item/s.

Payment

You may pay for the products via the options on our Website indicated at the checkout, your account will be debited when we receive your order.

The current displayed prices as per the Website will be the price you pay and are all exclusive of VAT (20%), this will be added at the checkout.  We reserve the right should there be an increase or reduction in VAT to apply this to our Website.  We endeavour to have our Website up to date with our pricing policy but should an error occur, we reserve the right to cancel the order and offer you the product at the correct price.

Delivery

Goods are delivered either by Royal Mail or other courier of our choice.

We require a signature to acknowledge receipt of the item/s delivered.  The person’s signature receiving the item/s will be the proof that the item has been successfully delivered.

Should no-one be available to accept and sign for the delivery a card will be left advising of your next available option to receive the item/s.

Should there be a delay by the Royal Mail postal system Tacho 2000 Ltd cannot be held responsible as it is out of our control.

Cancellation

If for whatever reason you wish to cancel your purchase or are unhappy with your purchase that you have placed an order for you have the right to cancel.

Cancelling before the order is dispatched, please use the email address on the Website to inform us of this as soon as possible.  Should the order already have been dispatched you will need to return the item/s back to us in their original packaging, undamaged, not opened or fitted.  This item/s is your responsibility until it reaches us, we recommend for your own protection that you send the parcel using a service that insures you for the value of the goods.  Order cancellation must be made in writing via an email quoting your order number, within 7 days of delivery of your item/s for a full refund.

You will be given instructions of where and how to return your item/s upon receipt of your email wishing to cancel the order.

General

The photographs of the offered products are as accurate as can be possible to the actual item.

Indemnity

You agree fully to indemnity, defend and hold us, our officers, directors, employees, agents and suppliers harmless immediately on demand from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of our Website, or the use by any other person accessing the Website using your shopping account and/or your personal information.

All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our Website shall be in English and construed and governed according to English Law and the English Courts shall have jurisdiction in all such matters.

This terms and conditions do not affect your statutory rights.

We endeavour for you to be delighted with your purchase from us, however if you wish to return an item/s, please email us explaining why you wish to return or exchange the item/s and we will provide details of where to send the item/s back to in it’s original packaging and unused for a refund or replacement item/s.

Faulty or wrong item

If the item/s you receive is faulty or not what you originally ordered please email us and we will then advise of where to send the item/s back to us for a replacement item/s or full refund.

Return postage

If you are returning an item/s to us for a refund or an exchange the the cost of returning the item/s is your responsibility.

Should the item/s you receive is faulty or is not what you originally ordered please contact Tacho 2000 Ltd via the Website for further instructions of how to return the item/s.

This returns policy does not affect your statutory rights.

Tacho 2000 Ltd
12 Meadow Way
Heath Hayes
Cannock
Staffordshire
WS12 3YQ

VAT registration number: 7386758 81
Company registration number: 4594484